Shipping policy
At SD Store, we are committed to delivering your favorite timepieces safely and efficiently. Please review our shipping policy to understand how we process and deliver your orders.
1. Order Processing
Orders are typically processed within 1–3 business days after confirmation. Processing times may vary during holidays, promotional events, or periods of high demand.
2. Shipping Times
Estimated delivery times depend on your location and the courier service. Once your order has been dispatched, delivery may take approximately 3–7 business days for domestic orders.
Please note that these are estimates and delays may occur due to circumstances beyond our control.
3. Shipping Charges
Shipping fees, if applicable, will be displayed at checkout before you complete your purchase. Any free shipping offers will be communicated on our website or during checkout.
4. Order Tracking
If tracking is available, we will share your tracking details once your order has been shipped. You can use these details to follow your package's delivery progress.
5. Incorrect Shipping Information
Customers are responsible for providing accurate shipping details when placing an order. SD Store cannot guarantee delivery if an incorrect or incomplete address is provided. Please contact us as soon as possible if you need to correct your address before dispatch.
6. Delayed or Missing Orders
Although we do our best to deliver orders on time, delays may occur due to courier issues, weather, public holidays, or other unexpected circumstances. If your order has not arrived within the estimated timeframe, please contact our support team for assistance.
7. Damaged Packages
If your package arrives damaged, please contact us promptly and provide your order details and clear photographs of the package and product so we can assist you.
8. International Shipping
International shipping availability, delivery times, customs duties, and import taxes may vary by destination. Any applicable customs fees or taxes are the responsibility of the customer unless otherwise stated at checkout.
9. Contact Us
If you have any questions about shipping or delivery, please contact us:
Store Name: SD Store
Email: khanytmr18@gmail.com
We appreciate your trust in SD Store and thank you for shopping with us!